Refund policy

At JTW, customer satisfaction is our priority. We offer the following return and refund options:

Return Window: You have 30 days from the date of receipt to return items for a full refund if you are not satisfied.

Exchange Window: We provide a 30-day window for exchanges from the date of receipt, with no additional shipping costs for exchanges.

Return Shipping: Return shipping is free of charge.

Please ensure that products are returned in their original condition. For any issues or questions regarding returns, please reach out to our customer service team.